MEDICAL TRANSPORT · 24/7 OPERATIONS
One Coordinator. One Case. Bed to Bed.
RepatCare coordinates non-urgent medical transports across borders – air ambulance, escort flights, and stretcher transfers – with a single, accountable operations lead per case. Built for insurers, assistance companies, and hospitals that need speed without operational chaos.
Used by healthcare providers, EMS, NEMT, assistance companies, insurers, clinics, and corporate risk teams handling cross-border patient movement.
Operational Proof You Can depend on
24/7
Case intake and immediate escalation coverage
One Operator with you at every step of your journey
Single accountable coordinator per case.
Premier Bedside-to-Bedside transfers worldwide
Ground transfers, flights, and handover planning
Global Cross-Border Coverage
Europe, Asia and Americas
Choose the Right Transport Model
Air Ambulance Charter
For urgent or medically complex cases requiring full clinical setup and direct routing.
- Best for ICU-level or time-sensitive transfers
- Optimized routing with reduced transfer friction
- Continuous clinical support planning
Medical Escort on Scheduled Flights
For stable patients who can travel commercially with professional medical supervision.
- Best for controlled non-critical repatriations
- Cost-efficient compared to full charter profiles
- Single communication chain from pickup to handover
Commercial Flight Stretcher
For non-ambulatory patients requiring horizontal transport on selected commercial routes.
- Best for planned routes with stretcher approval
- Strong option between escort and charter models
- Integrated pre-flight and ground logistics
Built for High-Responsibility Stakeholders
Assistance Companies
Fast triage, clear handovers, and one reliable mission interface.
Insurers and TPAs
Transparent decision logic and documented case progression for internal governance.
Hospitals and Clinics
Reliable discharge and transfer pathways with coordinated receiving-side handover.
Corporate Risk Teams
Single escalation point for employee medical movement across countries.
TRUSTED BY OPERATIONS TEAMS
What Partners Say
RepatCare coordinated a complex repatriation Austria–Thailand with a stable, non-ambulatory patient. One coordinator, one communication line, no surprises. That is rare.
— Case Manager, International Assistance Company (Europe)We needed a reliable NEMT partner for recurring discharge transports. RepatCare’s structured handover process integrates cleanly into our documentation requirements.
— Transport Coordinator, Private Hospital Group (DACH Region)For medical evacuations involving corporate clients, we need speed and accountability. RepatCare delivers both without adding operational overhead to our team.
— Risk Manager, Global Corporate Services ProviderOPERATIONAL TRACK RECORD
24/7
Operations Desk Availability
3
Coordinated Transport Models
10+
Countries in Active Corridors
<2 Std
Avg. Initial Response to Case Intake
How Engagement Starts
1. Seamless Non-Emergency Medical Transfer Intake
We assess transport quality, patient needs, urgency, route constraints, and receiving-facility requirements.
2. Systematic Safety-Driven Transport Decision Making
We confirm the best-fit setup, align operators, and lock communication responsibilities through our innovative SaaS platform.
3. Execution and Handover Closure
From pickup to final handover, the case is executed with continuous status visibility.
Typical Coordination Scenarios
Long-Haul Repatriation
Non-emergency patient at origin, flight model selection, and receiving-clinic handover coordinated through one operations desk.
Inter-Island Non-Emergency Medical Air Transfer (Thailand)
Dedicated fixed-wing aircraft coordination for safe, scheduled medical transport between Thai islands, ensuring timely access to specialist care. Real-time operational updates provided to healthcare providers, families, and insurance stakeholders.
Coverage and Route Intelligence
Frequent coordination corridors include Austria, Germany, Switzerland, Spain, France, Italy, Thailand, and UK receiving hubs. Route feasibility is validated case-by-case before commitment.
View service framework · Review operating model · Start a case request
Need a Quote and Decision-Ready Transport Plan Today?
Send the route, timeline, and clinical context. We return a practical mission setup with clear next steps.
Frequently Asked Questions
When should we use charter instead of escort?
Charter is recommended for urgent, complex, or highly constrained cases – ICU patients, route limitations, or time-critical windows. Escort suits medically stable patients on available commercial routes when cost-efficiency matters.
How quickly can a case be evaluated?
Immediately. Our 24/7 Operations Desk begins initial case triage right after intake. A first route and model recommendation typically follows within 1–2 hours – depending on route complexity and provider availability.
Can you coordinate bed-to-bed transfers across borders?
Yes. We coordinate pre-transport planning, the air segment, ground transfers on both sides, and handover to the receiving facility – all through a single, accountable workflow.
Do you work with insurers and assistance companies on a recurring basis?
Yes. We support structured, recurring case volume with defined communication expectations, escalation logic, and post-case reporting for internal governance documentation.
What information is needed to initiate a case?
Pickup and destination, target transfer date and time window, patient mobility status, required medical equipment, and receiving facility contact details. The more context provided, the faster you receive a concrete mission setup.
Is RepatCare reachable outside business hours?
Yes. We operate 24/7. Case intake, escalation coverage, and coordination support are available around the clock by phone, email, and WhatsApp.